I have, in my experience as a caller to people in companies, come across very many secretaries - some jolly, some cranky and some smart while others extremely dumb.
in my quest to connect with he desired person I have grown u big soft corner for the uninquisitive get-it-over-with varieties. these are the ladies who can't do enough to get rid of you in the most efficient method possible - connect you to the desired person. by the time one finishes pronouncin a name you can already hear the connecting ringtone or waiting music. and rather than answer you in the absence of the person, the phone gets redirected to their personal secretaries.
on the other end of the spectrum are those who ake their jobs very extremely seriously - the ladies who take it upon themselves to decide whether the caller is worthy of meeting their boss or not. Thanks to their limited understanding, they shield their bosses from nuisances as well as opportunities.